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| Below are some comments from clients of Jay Grosman... Shep Hyken wrote, " I'm a repeat customer of Jay's. That should say a lot. He has sold me several cars and I'm always excited when the friends I refer to him buy their cars from Jay. He cares more about making the customer happy than anything else. Thanks Jay!" Jim MacDonald wrote, "Jay Grosman was truly the best salesperson I've ever met. I have bought a ton of cars in my lifetime and never had an experience like this one. I will recommend Jay to everybody I know." Andrea Eaton wrote, "Jay helped me pick out my preowned Lexus last week! He had a great personality, a lot of knowledge about Lexus vehicles, and really made sure to listen to all my needs. Heck, he wasn't even scared of my driving!!! (or so he said...) I couldn't be happier with my Lexus experience!!! Thanks Jay!" Joe & Cindy Schwarz wrote, "We have been buying cars from Jay since his Elco Chevrolet days. The day I came in to see Jay at Dave Mungenast, I was looking for a used SUV with certain specifications. Jay did not have one on the lot. He kept watching and within a week he called with a 2006 Ford Explorer, Eddie Bauer Edition. Jay did all the work. He made everything very easy. Jay always goes above and beyond to make sure you get the best deal he can for you. I would recommend Jay Grosman to anyone looking to buy a new or used car." Jan Kammer wrote, "I bought my daughter's first car at 19 from Jay. He was great at making her feel comfortable during the whole process. He was not pushy and didn't need to keep going back to his manager for approval. He was very knowledgeable and helpful picking out the best car for her. He assured us of the great service we will have with Dave Mungenast. I know she will enjoy her Lexus and I look forward to working with Jay in the future for a car for me! I would recommend Jay to anyone looking for a Lexus. Thank you, Jay!" Dan Allen wrote, "I had a plesant experience in purchasing my van. Jay was a polite and helpful salesman. The dealership in general was very impressive, and seem to treat everyone the same." Robert A. Hoffmann wrote, " We appreciated Jay's concern for our auto needs and explaining different options to us without pressuring for a deal. We appreciated his honesty in the trade and look forward to a continued servicing arrangement with the dealership in the future." Corinne Crossley wrote, "I would just like to commend Jay Grosman on the customer service that he provided to me when I purchased my Lexus. When I came to Dave Mungenast Lexus I had not planned on purchasing a car that day, but I found Jay to be very knowledgeable concerning the car and its quality. He made me and my husband feel that we could believe and trust him in other words very relaxed and comfortable in this purchase. I would highly recommend Jay Grosman to other perspective buyers. I have found that this car is everything Jay said it was and more. I am now a very happy Lexus owner. Thank you, Corinne Crossley" Tad Davies wrote, "As a sales professional, I appreciated Jay's approach. His collaborative, needs focused style made car buying a pleasant experience. I would highly recommend him." Brent Kornblum wrote, "I used to say that, everyone should have the experience of owning a new car, but buying a new car I would not wish on anyone... I can't say that anymore. When I purchased my most recent vehicle, with Jay, the whole experience was virtually stress free. He found a vehicle within my specifications of quality and price and got me more for my trade than I expected. I have never recommended an individual car salesman before. I never could, but I have no reservations telling anyone in the market to contact Jay Grossman." Jason Krodinger wrote, "My experience purchasing a car from Jay was excellent. I came in expecting the typical salesman that over promised, but Jay answered all my questions and I never felt pressured to purchase my car. I love the car and would recommend Jay to anyone in the market for a new or used car." Travis and Yvette Porter wrote, "Jay - WOW. I would just say that we had no intention on buying a car whenever we stopped by the dealership. But after having a wonderful experience, we felt so comfortable and decided to buy. Jay was very pleasant and easy to talk to. He knew a lot about the vehicle we purchased. I would definitely purchase from him again." Joe Wetzel wrote, "I was shopping for a preowned car in late summer. A buddy of mine told me to visit the Dave Mungenast dealership to see what they had in stock. I was introduced to Jay on that day. I was like everyone who goes into a car dealer, I was very invisable and defensive. Jay made my car buying experience painless. He treated me with the utmost of respect, like a member of the family. As far as the buying experience, he worked with me on a deal, with no pressure on me to purchase. With Jay, I felt as if I had a personal rep that was working for my side of the negotiation. At the end, I did get the car for the price within the budget I had to work with. I WILL be doing business with Jay in the future!" Edmund Vogel wrote, "I have purchased dozens of cars over the last 39 years, and never have I met a sales associate that I respect more than Jay Grossman. His willingness to listen and help with my particular needs, coupled with a high level of integrity and no pressure approach, makes Jay a true "sales professional" Rick DeFlorio Wrote, "Jay Grosman was very helpful when I called him from northwest Indiana indicating I was interested in a '98 Intrigue, a used car. I imagine that doesn't happen daily but Jay answered all questions and returned calls in a timely manner. In fact he and an associate have performed more follow-up than the three dealers combined of which I have bought NEW cars in my lifetime." Trish Rahilly wrote, "Jay is very knowledgeable about all automobile brands, which allowed him to educate me about the different vehicles i was considering. He exhibits a very strong sense of loyalty to Dave Mungenast, which gave me confidence that i could depend on great service in the years to come." Derek Stull wrote, "Jay did a fantastic job making sure that I was happy with my purchase after I walked out the door, that is rare and very important to anyone buying a vehicle." Tommy wrote, Jay's an excellent salesman but an even better person. He truly cares about the customer. He went the extra mile to make me feel comfortable when purchasing my car. I would highly recommend him to anyone looking to purchase an automobile. Thanks Jay." Shep Hyken wrote, "Jay is one of the best. He has found us two great cars in the last year. He did a great job finding the right cars at the right price for us. At no time did I ever feel pressured. Jay was all about taking care of us. He made buying a car a pleasure." Patricia (Trish) Hayes wrote, "I would like to thank Jay for his courtesy, integrity and honesty with me in the purchase of the Lexus ES 330. I certainly felt at ease. This was the third dealership (and the best!) that I sought out in my quest for a car. I took the car home on Friday for an overnight look-at, and bought it the next day. I have already talked to a couple of people about my positive experience with Jay and the Mungenast dealership. Thank you Jay for a great purchasing experience!" |
| Additional Testimonials from Jay's clients... Raquel Guevara wrote, " We had a wonderful experience with Jay Grosman as our sales person. We flew in from Fort Worth after we located the car that we wanted to buy online, and Jay was extremely helpful and pleasant from the moment we walked in the door. He explained all of the vehicle features and answered all of our questions. We were in and out so smoothly thanks to him! We love our Lexus LS460! Thank you Lord Jesus! and Jay too! :) " Matt Saucier wrote, " We have been looking for a different vehicle for several months. Found a vehicle that exactly fit what we were looking for. Called Jay, drove to St. Louis and the vehicle was just as advertised. Finalized the deal, in and out of town in no time. Have all ready received follow up calls concerning our satisfaction with our purchase. Great job!" Roger Champ wrote, "My experience with Jay was outstanding and unique to say the least. I have been a customer of Dave Mungenast Lexus of St. Louis now for 13 years. After a recent incident while about 300 miles out of town, I was placed in a position to have to purchase a vehicle. Not knowing exactly what to do and feeling pressured into having to purchase a vehicle while out of town, I called my home dealership where I was directed to Jay. To make a long story short, he was able to allow me to return home, take my time in looking over their inventory, and arranged to have my vehicle towed almost 300 miles at their expense and offered me a fair price for my 1996 Lexus SC300 which I had purchased from them new in 1996, but which also had 270,000 miles on the same engine even though the engine was damaged and the car non-driveable. My sincere appreciation goes out to Jay for this outstanding service and assistance to me at a most difficult and stressful time. You don't often see this kind of customer support an loyalty. My sincere thanks to Jay and everyone at Dave Mungenast Lexus of St. Louis." Steve Lieberman wrote, "When buying a house you want to find that agent that will work for you and do everything they can to protect your interest and make sure you are completely satisfied with your purchase. Since buying a car is the second largest purchase you can make, why not find that car salesman that also has you best interests in mind. Jay is that car salesman. Jay is extremely busy but once you start talking with Jay you will understand why. Jay works for you and makes sure you find what you are looking for and leave completely satisfied. I look forward to buying another car from Jay in the future and will recommend him to anyone looking to buy a new or a pre-owned car." Sean Banankhah wrote, "Jay was great to work with. He truly want to help and has the knowledge about what he does. I am in sales myself and I can feel that he is all about customer service. I think there are still some great sales people out there and by far Jay is one of them." |